Answer: If you are assigning for a newly created user on CloudBlue:
• Go to the Users tab – click on Add New User
• Under Access Rights , select whether you want to Allow the user to manage assigned services only OR Assign staff
member roles to user - if “Assign staff member roles to user” is selected then tick the appropriate checkbox
according to the role you want to assign to the user (this selection gives the user specific-rights to impersonate
your customer including purchasing licenses).
If you are updating for an existing user on CloudBlue:
• Go to the Users tab
• Click on the user you want to update roles for, then on the User Settings on the bottom left click on Edit.
• Under Access Rights , tick the appropriate checkbox according to the role you want to update for the user.
NB: You would have to be an administrator with full administrative permissions to perform the above changes